Retrofit Right Campaign

Fix the homes

Protect the people

Stop it from happening again.

What This Campaign Is About

Retrofit Right is a national campaign calling for accountability and proper repair of homes damaged by failed retrofit and insulation schemes.

Across the UK, thousands of households are living with damp, mould, and structural damage caused by Government-backed cavity wall insulation programmes that went wrong.

These homes are not yet fixed. Many families are still living with the consequences today.

This campaign exists to ensure that:

· Damaged homes are properly repaired

· Affected households are protected and supported

· Future retrofit schemes are safe and accountable

Join us to demand that the Government takes responsibility and puts repair first.

Why This Matters

Purpose

This campaign exists because thousands of people across the UK are living in homes that have been damaged by failed cavity wall insulation.

What happened was not rare or isolated. It affected many thousands of properties and continues to affect the people living in them today.

These are everyday homes. The impact is ongoing.

Without proper repair, the damage does not resolve on its own. Conditions continue to worsen over time.

What Went Wrong

Homes That Were Never Suitable

Many of the affected homes were never suitable for cavity wall insulation. Property type, age of housing stock, and construction methods meant insulation should not have been installed in the first place.

These suitability issues were not always properly identified before work began.

Poor Installation and Oversight

In other cases, installation and oversight fell short.

Assessments were inadequate, checks were insufficient, and work was sometimes signed off when it should not have been. Problems were missed or overlooked at key stages, allowing damage to develop unnoticed.

Moisture Trapped Inside Walls

As a result, moisture became trapped inside walls.

This led to damp and mould developing within properties, often out of sight at first. Over time, the damage worsened, affecting internal walls, finishes, and the overall condition of homes.

Why Homes Still Aren’t Fixed

Warranty and Guarantee Problems

Many households have found that warranties and guarantees do not cover the full cost of proper repair.

Conditions and limits often exclude essential remediation work, and removal of insulation is frequently not included. This leaves homeowners without a viable route to fix the damage.

Installer, Scheme, and System Failures

In some cases, installers are no longer trading or cannot be accessed.

Where schemes, insurers, or managing bodies are involved, routes to remediation can be unclear, slow, or ineffective. This creates further barriers to repair.

Living With the Damage

As a result, many people are told to wait.

Repairs are delayed, and homes continue to deteriorate. People are left living with damp, mould, and worsening conditions for years.

Repair, Not Repeat

Repairing existing homes must come first.

Homes that have already been damaged need proper, independent assessment and full remediation, not patch fixes.

Lessons must be learned from what went wrong so that future retrofit schemes are safe, accountable, and do not repeat the same mistakes.

Our Asks

Repair homes and compensate households who have been harmed.

The Government must fund a national programme to fix damaged homes and fairly compensate affected households.

Put affected homeowners at the table

People impacted by these schemes must be included in decisions about retrofit policy and reform.

Make future schemes safe and accountable.

Retrofit must include strong consumer protections, proper oversight, and clear accountability so this never happens again.

Who We Are

We are a grassroots, homeowner-led national campaign.

What began with people coming together in the North of England has grown into a UK-wide effort to secure repair, accountability, and reform.

We work alongside journalists, MPs, policy experts, and other advocates to ensure that the harm caused by failed retrofit schemes is recognised and properly addressed.

What We Stand For

We are not against retrofit.

We support energy efficiency and greener homes. But retrofit must be done safely, fairly, and properly.

People must be protected when things go wrong, and failures must be addressed, not ignored.

Ready to Stand With Us?

Join the campaign.

Help fix homes and protect people across the UK.

Privacy Policy

Contact: [email protected]
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